Privacy Policy

Last updated: September 2026 • Compliant with UK GDPR & Data Protection Act 2018

1. Information We Collect

We collect essential information required to deliver, activate, and support your digital streaming service:

  • Contact Information: Your WhatsApp phone number and/or email address, used for digital delivery of setup credentials and direct customer support.
  • Order & Technical Details: When you submit an order or trial request, technical information such as your IP address, browser/user-agent details, and selected device type (e.g., Firestick, Smart TV, Android Box) is recorded by our server to process the request and configure appropriate setup instructions.
  • Device Identifiers: Technical identifiers (such as a MAC address) only when specifically required for device-based portal activation (e.g., MAG devices).

2. Viewing Activity

We do not monitor, record, log, or store your viewing history, channels watched, content streamed, or search habits. Your media streaming activity remains private.

3. How Your Data Is Used

Information collected is used strictly for operational purposes:

  • Provisioning and delivering your digital playlist or Xtream Codes login details
  • Sending setup instructions and assistance for your selected device
  • Providing ongoing customer and technical support via WhatsApp

4. Data Security & Third Parties

We do not sell, trade, or rent personal data to third-party marketing networks. All web transmissions and communication channels are protected with SSL/TLS encryption.

5. Your Data Rights & Contact

Under UK data protection principles, you may request details of the contact records held for your order, request corrections, or request deletion of your account contact information upon conclusion of your service. To make a request or ask privacy questions, contact our support desks: