1. Information We Collect
We collect essential information required to deliver, activate, and support your digital streaming service:
- Contact Information: Your WhatsApp phone number and/or email address, used for digital delivery of setup credentials and direct customer support.
- Order & Technical Details: When you submit an order or trial request, technical information such as your IP address, browser/user-agent details, and selected device type (e.g., Firestick, Smart TV, Android Box) is recorded by our server to process the request and configure appropriate setup instructions.
- Device Identifiers: Technical identifiers (such as a MAC address) only when specifically required for device-based portal activation (e.g., MAG devices).
2. Viewing Activity
We do not monitor, record, log, or store your viewing history, channels watched, content streamed, or search habits. Your media streaming activity remains private.
3. How Your Data Is Used
Information collected is used strictly for operational purposes:
- Provisioning and delivering your digital playlist or Xtream Codes login details
- Sending setup instructions and assistance for your selected device
- Providing ongoing customer and technical support via WhatsApp
4. Data Security & Third Parties
We do not sell, trade, or rent personal data to third-party marketing networks. All web transmissions and communication channels are protected with SSL/TLS encryption.
5. Your Data Rights & Contact
Under UK data protection principles, you may request details of the contact records held for your order, request corrections, or request deletion of your account contact information upon conclusion of your service. To make a request or ask privacy questions, contact our support desks:
- Privacy Enquiries & Data Requests: contact@iptvdealsuk.com
- UK Customer & Order Support: +44 7476 616573 (WhatsApp)
- Technical & Setup Support: +44 7476 616573 (WhatsApp)
- Support Hub: Visit our Customer Support Hub