1. Information We Collect
We only collect essential information required to deliver and activate your IPTV streaming service, including your contact email address, WhatsApp number (for instant credential delivery and live support), and technical device identifiers (e.g., MAC address if required for player activation).
2. Zero Activity Logging
We operate a strict privacy policy. We do NOT monitor, record, log, or store your viewing history, channels watched, movies streamed, or search habits. Your streaming activity remains strictly private.
3. How Your Data Is Used
Information collected is used strictly for:
- Provisioning your Xtream Codes API credentials and M3U playlists
- Sending automated service renewal notices and server status alerts
- Providing technical customer support via WhatsApp or email
4. Data Security & Third Parties
We do not sell, trade, or rent personal data to third-party marketing networks. All communication channels are protected with end-to-end SSL/TLS encryption.
5. Your Data Rights
Under UK GDPR, you have the right to request access to the data we hold about you, request corrections, or ask for the deletion of your account record upon subscription conclusion. Contact us on WhatsApp at +44 7476 616573 to exercise your rights.